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From the list below choose one of our FAQ topics, then select an FAQ to read. If you have a question which is not in this section, please contact us.
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Do you provide customer service? |
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Q: Do you provide customer service?
A: Yes we do. Before you contact us we advise you to go through the Support section of this website. Here you can find various manuals and possible answers to your questions. Need more help? Please contact our Online Support Form. |
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What if I do not want a hosting account? |
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Q: What if I do not want a hosting account? I just want to register my own domain.
A: Sure, you can register a domain without hosting with us. |
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Do you offer any other hosting platforms? |
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Q: Do you offer any other hosting platforms, e.g. Windows servers?
A: Our servers run RedHat Linux. But in addition to cPanel we also offer Plesk (Which are located in the U.S.A. and are therefor different packages). |
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How can I bill my customers? |
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Q: How can I bill my customers?
A: Those with much of their customer base outside the U.S. may want to have a look at WorldPay, and SWREG. You may also consider to add PayPal, but might loose prospective customers if only offering PayPal. For an actual merchant account with lower per sale charges and no application fee check out Electronic Transfer, Inc. All these credit card processing solutions work well with Host Clique plans.
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Why are your fees so low? |
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Q: Why are your fees so low?
A: Our system is completely automated; this cuts down on the man power it would normally take to provide such a service. The domain registration market is wide open to companies like Host Clique, and since the competition is fierce, we decided to minimize our profits in web hosting and domain name registration per customer to attract a large number of customers and to function as a wholesale domain name registry service. Our commitment to low prices reflects both volume savings, as well as the efficiency ofour leading-edge automated technology. |
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What if I run out of web space? |
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Q: What if I run out of web space?
A: You can always add a second plan or update to the next larger account. |
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Q: What is a domain name?
A: A domain name is the essence of your company's online identity. It is the address your customers use to find information about your products and services on the web. Domain names (also URL) allow Internet users to type in a name, such as hostclique.com, or MyName.com (or ... .net or ... .org to identify a numeric Internet Protocol (IP) address such as 82.192.79.38. The purpose of domain names is to allow users connected to the Internet the ability to find web sites without having to memorize the long, numerical (IP) addresses that actually locate the computers or servers on the Internet. |
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